SKTE aims to provide a high level of customer service at all levels of the visitor experience. We take pride in leading the visitor experience, in partnership with other stakeholders. SKTE is committed to its members and visitors and implements the following customer commitment statement:
“SKTE works together with the St Kilda Tourism Industry to ensure all visitors to St Kilda have the opportunity to fulfill their travel aspirations and leave the destination wanting to come back.”
As the peak tourism and events body for St Kilda, St Kilda Tourism & Events (SKTE) works with the businesses, event organisers, and tourism industry to provide a united voice to drive and support all businesses in St Kilda, deliver significant impact on visitation and yield through creative marketing activity and industry development, and influence tourism product.
SKTE has five priority areas of focus:
- Leadership & organisation
- Product Development
- Industry Development
- Destination Marketing
- Visitor Servicing
SKTE provides marketing and visitor information services. SKTE operates the St Kilda Visitor Info Kombi van, a mobile visitor information service that pops up at events and promotions in the area. It is run by volunteers and aims to service the local area by guiding visitors to local restaurants, bars, events, beaches, tours, attractions and businesses. The Kombi also provides free WIFI and recharge facilities.
SKTE runs campaigns throughout the year which are based on solid research on attracting first-time and repeat visitors to the area. We also manage social media campaigns across all digital platforms including Facebook & Instagram. SKTE are responsible for the stkildamelbourne.com.au website providing information on everything to see and do in St Kilda.
President: Travis Atkins
Vice President: Frank van Haandel
Treasurer: Alvaro Caceres
Secretary: Angela Dawson
Hugh van Haandel
SKTE is made up of a small and highly passionate team of industry professionals who pride themselves on demonstrating our six core values:
PO Box 1434 St Kilda South Victoria 3182. AUSTRALIA Email: firstname.lastname@example.org